Monday, September 26, 2011

Freight Customer Service Executive

About Company

ReThink Recruitment is a full service business and technology recruitment consultancy that does things differently. We service resourcing needs across all industry sectors and for any size of company, from single permanent placements for SMEs to large contractor outsourcing projects for global corporations.

Whether you work in the commercial or public sector, our recruitment experts will give you honest advice and deliver results on time and on budget. We're not like other recruitment agencies and we?re confident that you will prefer our way.

Job Description

The role of a FREIGHT CUSTOMER SERVICE EXECTIVE will be working in a busy fast paced Customer Service Department and the successful candidate will be responsible for liaising with and auctioning incoming calls from both internal & external customers, suppliers and Agents regarding Freight shipments/bookings.

It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, data Entry and all Freight Administration and ensuring accurate costings and revenue’s are applied to each shipment.

This is an ideal opportunity for a candidate who has gained experience of working in a Customer Service environment in the Freight & Logistics industry, possesses excellent communication and organisational skills and a professional approach to their work



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